Soon after we married, my husband left his job to start his own business.
He is equipped with a head for numbers and always wanted to be business owner.
I, on the other hand, don’t have an entrepreneurial bone in my body, but I did what I could – I encouraged, listened, and continued working. Then we had a baby and I landed my new favourite job as a stay at home mum.
The business started to gain momentum. Increasingly surrounded by the jargon of the small business community, I began to notice that much of what was being talked about in business was also quite relatable to my new stay at home mum role. Four years on, I still wouldn’t claim to understand most aspects of business, but pottering the periphery has often surprised and challenged me in motherhood.
Early in the business journey we were given an exercise from a Business Coach to write down daily KPIs.
I recalled those annoying sales targets or “Key Performance Indicators” from past retail jobs- numbers like overall sales, number of items sold per customer or amount per transaction. As a sales assistant, KPI’s were used to give me an idea of what to aim for to make the manager happy.